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Returns, Refund And Cancelation Policy

 

 

You have the right to cancel an order at any time up until either:


(a) in the case of any advance order (which is/are order(s) placed more than 1 day before a requested delivery date), up to 1 day before the order is due to be delivered; or
(b) in the case of same day orders and deliveries, within a reasonable time (usually just a matter of minutes) and before the order becomes a Bad Order.

 

Pinar Kebab will classify a bad order as any order in which is cancelled after food has been used to start preparing the order (a "Bad Order").

 

Customers can cancel an order by telephoning the Shop to cancel the order.

 

An order may be subsequently cancelled by Pinar Kebab in his/her/its sole discretion after you have been presented with the Confirmation Screen.Pinar Kebab reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation.

You will not be charged for cancelled orders made in accordance with these cancellation provisions. 

Any order cancelled after the point in which the order becomes a Bad Order will be charged to the customer and no refund will be due to the customer.

Pinar Kebab in its sole discretion will determine whether an order is a Bad Order or not.